Front Desk Receptionist

Town Bright Sentosa · 📍 Samarinda, Kalimantan Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 9.000.000 per month
Town Bright Sentosa is seeking a dedicated and professional Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. We offer a competitive salary and a welcoming work environment.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and provide a warm and friendly welcome.,Check guests in and out, and assist with their check-in/check-out procedures.,Handle guest inquiries and provide information about the hotel facilities and services.,Manage the front desk operations, including reservations, cancellations, and modifications.,Maintain accurate and up-to-date records of guest information and transactions.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Handle guest complaints and concerns, and escalate issues as necessary.,Assist with the preparation of daily reports and other administrative tasks.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computer and office software.,Familiarity with hotel management systems and guest relationship management (GRM) software.,Ability to work well under pressure and meet tight deadlines.,Fluent in English and Bahasa Indonesia.

🛠️ Keahlian

Customer serviceProblem-solvingTime managementAttention to detailTeamworkAdaptability
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