(Hybrid) Front Desk Receptionist

Home Village Sentosa · 📍 Lubuklinggau, Sumatera Selatan · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 11.000.000 per month
Home Village Sentosa is seeking a dedicated Front Desk Receptionist to join our team in Lubuklinggau, Sumatera Selatan. As a Front Desk Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. We offer a competitive salary and a hybrid work arrangement to support your work-life balance.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and check them in, ensuring a warm and welcoming atmosphere.,Process check-outs, including billing and settlement of accounts.,Maintain accurate guest records and manage reservations.,Handle inquiries and provide information about hotel amenities, facilities, and local attractions.,Coordinate with housekeeping, dining, and other departments to ensure smooth operations.,Manage front desk operations, including inventory of keys, housekeeping requests, and guest messages.,Ensure compliance with hotel policies and procedures.,Provide excellent customer service and resolve guest complaints promptly.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Familiarity with hotel management systems and software.,Ability to work in a fast-paced environment and manage multiple tasks.,Proficiency in Indonesian and English, both spoken and written.,Strong organizational and problem-solving skills.,Ability to work flexible hours, including evenings, weekends, and holidays.

🛠️ Keahlian

Customer serviceMultitaskingAttention to detailBasic computer skillsTime managementConflict resolution
Siap Melamar?
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